Diamonds-USA Satisfaction Commitment
At Diamonds-USA, we are unwavering in our commitment to the holistic contentment of our valued patrons. Our dedicated management and customer service team labor diligently to ensure perpetual delight for our clientele.
Our satisfaction policy is characterized by an unequivocal, no-questions-asked, full refund or replacement guarantee should your contentment not reach an impeccable 100%.
A Generous 30-Day Return Period - Interrogation-Free.
We graciously afford you a liberal 30-day grace period from the moment you take receipt of your precious parcel, allowing you ample time to scrutinize and cherish your chosen item.
In the event that your selection doesn't quite meet your expectations and you opt to return it, rest assured that a full refund will be promptly issued to you, no queries attached.
Assurance of Jewelry Excellence
Our craftsmanship, notably in the realm of engagement rings, is nothing short of the pinnacle of artistry and skill. In recognition of our unwavering dedication to quality, we extend a one-year assurance covering all our products, including rings:
Guarantee Against Cracks:
Should an unexplained crack manifest itself within the initial year following your purchase, we pledge to either exchange the ring or expertly restore it to a condition akin to new.
Guarantee for Pave Set Diamond Loss:
Within that same inaugural year of ownership, if a petite side diamond unexpectedly parts ways with your cherished ring, we pledge to dispatch a replacement diamond, completely free of charge, for you to have professionally set.
Sincerely,
David Braverman
Owner
Diamonds-USA.com
A Cherished Legacy - A Third-Generation Family-Owned Enterprise
1-800-300-2394
CustomerSupport@diamonds-USA.com
