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1. Customer Service and Transparency:
We offer our many thousands of customers the best customer service possible, before and after your purchase.
We will work with you to find you the diamond ring or other diamond jewelry of your dreams, by web, phone or email.
We are the only jewelry website where customers are happy for their testimonials to be proudly displayed with their email address so you can contact them first hand (see our archived testimonials)
Our customers are our advert.
2. Flexibility:
Every loose diamond on our website is available in a huge selection of platinum diamond settings.
As our jewels are manufactured in.
All jewelry can be custom made in any combination you desire, and in the metal of your choice.
Have it your way!
3. Return Policy:
We have a simple and straightforward Full Money back Guarantee.
No Questions asked.
In the unlikely scenario that you're not completely satisfied with your purchase, just let us know within 10 days of signing for the parcel.
Should you wish to extend the inspection period all you have to do is ask, we will always extend it within reasonable period.
See our return policy here
4. Where do we ship?
We sell and ship diamond engagement rings and all our diamond jewelry worldwide, every diamond purchase is delivered using free insured shipping services to your doorstep.
Your diamonds are safe with us (we do not ship to central and north Africa, middle east, Indonesia, Iraq & Iran).
5. Approvals and Certifications:
Diamonds-USA have won so many awards and certifications over the years it would take a lot of space to show them off.
Here are just some of our badges of credibility:
Try us and see for yourself…
A. Third party testmonials:
“...Of the dozens of on-line diamond jewelry web-sites I perused, Diamonds-USA had by far the best selection of diamonds and ring settings, and the best prices…”
AceSmith, Arizona-U.S.A
Diamonds-USA.com Testimonials on the website
www.Ivouch.com
More Testimonials at our website
www.diamonds-usa.com/reviewsarchive.aspx
B. Diamonds - USA PayPal history:
PAYPAL VERIFIED:
Diamonds-USA.com is a verified PayPal Merchant since 2001 
CLICK HERE if you have aPayPal account
How trustworthy is Diamonds-USA? Do they have a BBB rating?
Diamonds-USA is not accredited with the Better Business Bureau nor do we have a BBB rating. Our BBB file was opened in 2006.
Over the last 3 years, there has been zero complaints filed against us with the Better Business Bureau.
https://www.bbb.org/new-york-city/business-reviews/diamonds/diamonds-usa-com-in-new-york-ny-93426/reviews-and-complaints
C. Our history with JBT
Mr. David Braverman
Partner
Braverman - Zohar Diamond Cutters and Traders  |