From: Wayne Fritzsche waynef2000@mindspring.com
Sent: Tuesday, May 13, 2003 21:44
To: 'David Braverman'
Dear David,
I truly appreciated the service you showed me. I had real misgivings about buying on the net, especially something as important as a diamond engagement ring.
To my surprise, I found the process easy, informative, and because of you money back guarantee and 10 day “trial”, I was thrilled.
As you know, I ordered a setting which turned out not to suit my fianc?e. We informed you of that, sent the setting back without the center stone (which is gorgeous), and you were so thorough in taking it back and making the transaction almost effortless.
With service like this, I’m sure you’ll continue to have many happy customers in the future.
Wayne F. , President & CEO
Florida-USA
