From: dhersey711@comcast.net
Hi Mr Braverman,
I am writing to thank you for your superior customer service in my recent upgrade of a diamond.
Your personal involvement and your teams thorough attention at all points in the process (shipping of original diamond, tracking, selection of new diamond including ring setting details, up to and including followup on how I liked the stone and setting).
I can't tell you how impressed I am with your customer first focus, and I look forward to continuing to purchase my diamonds from Diamonds-USA.
Sincerely, Thank you
D. Hersey
